Refund and Returns Policy for Forged by Nature - Sea Moss Gel
At Forgedbynature.com, we value your satisfaction and strive to provide the highest quality sea moss gel products. In the event that you are not completely satisfied with your purchase, we offer a refund and returns policy that ensures a seamless experience. Please review the following guidelines for details:
1. **Quality Concerns:** If you receive a product that is damaged, defective, or not as described, you may be eligible for a refund or exchange.
Warranties or Exchanges:
1. For quality concerns, we offer a replacement or a full refund. Please provide photographic evidence of the issue for verification.
1. Contact our customer support at firstname.lastname@example.org within 7 days of receiving the product.
2. For quality concerns, provide clear photographs of the issue along with your order number.
3. Safely package and return the product to the address provided by our support team.
Circumstances for Returns and Refunds:
1. Quality Concerns: Damaged, defective, or products not as described are eligible for returns and refunds.
Timeframe for Returns:
1. Quality Concerns: Notify us within 7 days of receiving the product. Return the item within 14 days of receiving approval from our support team.
1. Quality Concerns: Once we receive the returned item, we will inspect it. Upon approval, your refund will be processed within 7 business days. Please allow an additional 5-10 business days for the refund to reflect in your account.
Please keep in mind that we reserve the right to reject returns or refunds that do not comply with these policies. If you have any questions or concerns, don't hesitate to reach out to our customer support team at email@example.com. Your satisfaction is our priority.